IMPORT DUTIES & TAXES

Import duties are taxes that are levied on goods that are imported into the consumer country. Those taxes, such as VAT (MwSt.) and handling fees, are collected by a country's custom authorities or representatives (UPS or local post), most often prior to the delivery of the goods. The rate of these taxes and duties is depended by a country's custom import regulations and laws. A good's value will usually dictate the import duty. Those import duties are not included with your purchase on the KHE online store.

All products at the KHE Online Store are sold excluding any import duties such as VAT (MwSt.) or handling fees. Those additional taxes are not included with the purchase and have to be paid by the customer on import.

We recommend checking your country’s customs charges regulations prior to ordering to avoid disappointment. For some countries like the USA, there are low import duties to expect. For some other countries, the rate of these fees can be higher. Some European countries have a rate of 20% or more. If you are unsure about the total import duties amount to expect, send us a message, we can try to get an estimation by UPS. Make sure to include the exact delivery address so we can check in detail.

KHE Audio is not responsible for any fees, or additional charges associated with the import of the device. These fees are out of our control. By law, there is no way to avoid these fees. As is industry standard, all custom/import fees are the responsibility of the customer.

Notes:

  • For shipping to the EU: Switzerland is not part of the European Union (EU). Some customers mistakenly assumed this and thought that the VAT was included in the purchase price, which is not the case. Normal VAT and import duties may be applied on import.

  • For shipping to the UK: The leaving of the EU does not entail any changes in the terms of trade between the UK and Switzerland. Normal VAT and import duties may be applied on import.

  • For shipping to Switzerland: Orders from Switzerland will be charged with 7.7% VAT/MwSt. automatically during checkout.

  • The KHE switchers are shipped under HTS code 92099400.

If a delivery gets rejected by the customer and returned back the KHE, all costs incurred with a rejected delivery are the responsibility of the recipient. See more information here: Return & Refund Policy